Refund & Return Policy

EXCHANGES AND RETURNS

In accordance with applicable legal standards, Karessa Fashion allows the return or exchange of purchased and received items within 15 days from the date of delivery.

To initiate a return or exchange, the customer must contact our team via email before sending the item back. All products must be returned within 15 days of receipt, along with proof of purchase.

Only items in good condition and in their original, complete packaging will be accepted.

All items will be inspected upon arrival at our facilities, and only those that meet the return conditions described above will be eligible for exchange or refund.

If the customer requests a refund, please note:

Refunds will be issued via bank transfer.

Return shipping costs to our facility are the responsibility of the customer.

The refund will only be processed after a detailed inspection of the returned items.

For any questions, feel free to contact us at: contact@karessafashion.com